Symphony patrons may use the Carter Burgess Plaza Parking Garage,
one block south of the hall. Valet parking costs $20. Valet
drop-off is on Calhoun Street on the east side of the hall
and on Commerce Street on the west side. Pickup is on Fourth
Wireless receivers with headphones are available at the bar on the
east side of the hall near the gift shop. You will be asked to leave
a credit card or driver's license as a deposit. Receivers should
be returned after the performance.
Patrons cannot be paged. As a courtesy to performers and patrons,
please ensure that alarms, cellular telephones, pagers and other
signals will not sound during the performance.
Cameras and recording equipment are not permitted without express
As a courtesy to performers and patrons, latecomers arriving after
the Concertmaster has taken the stage will not be seated until an
appropriate break in the performance.
In the event of a fire, please use the exit nearest your seat as
indicated by an exit sign. In the event of inclement weather, please
remain in the theatre for information. The theatre is the safest
place to be in this situation.
Smoking is not permitted inside the hall.
FOR SUBSCRIBERS ONLY:
Liberal Exchange Policy
If you cannot attend a concert in your series, you may exchange
your tickets in advance of the missed performance for any other
Fort Worth Symphony Orchestra Association subscription concert.
We will credit the value of your tickets toward the ticket price
of the alternate concert (some restrictions apply).
If you are unable to use your tickets and do not wish to exchange
them for another concert, please return the unused tickets in advance
of the concert. We will be happy to resell your tickets and send
you a tax credit.
To Donate or Exchange
Tickets may be exchanged or donated online via our Exchange/Donation
form. Ticket donations or exchanges by fax require tearing the tickets
in half and faxing a copy of the torn tickets to the Ticket Office
at 817-665-6100 Ticket donations/exchanges can be made by phone
by calling the Ticket Office at 817-665-6000. Please be sure to
have the tickets in your possession when you call.
More Information on Bass Hall